Privacy and Policy

At Incods LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our third-party logistics (3PL) and supply chain services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and business-related information in the course of providing our services. This may include:

Personal Information: Name, email address, phone number, and billing/shipping addresses.
Business Information: Company name, business type, industry, and tax identification number (if applicable).
Transaction Information: Details of orders, invoices, payment methods, and shipment tracking data.
Logistical Data: Inventory details, shipment status, delivery addresses, order volumes, and delivery preferences.
Website Activity: We may collect information about your interaction with our website, including IP addresses, browser types, and pages visited through the use of cookies and similar technologies.

2. How We Use Your Information

We use your personal and business information for the following purposes:

Service Delivery: To process orders, manage inventory, fulfill shipments, and provide other 3PL and logistics services.
Customer Support: To assist you with inquiries, issues, and requests regarding our services.
Billing and Payment: To process payments and send invoices for services rendered.
Operational Communication: To provide updates on orders, shipping statuses, inventory management, and any other logistical issues.
Marketing and Promotions: To send you information about products, services, and promotions that may be of interest to you (only if you have opted in to receive such communications).
Compliance and Legal: To comply with applicable laws, regulations, and legal obligations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our business, such as payment processors, shipping carriers, and inventory management systems. These third parties are required to use your information only for the purposes specified in this Privacy Policy and are prohibited from using it for other purposes.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from government authorities, such as subpoenas, court orders, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal and business information may be transferred as part of the transaction. We will notify you if this occurs and offer you the option to opt-out of certain uses of your information.

4. Data Security

We take reasonable precautions to protect your personal and business information from unauthorized access, use, or disclosure. These precautions include:

Encryption: We use industry-standard encryption technologies to protect sensitive data during transmission (such as payment details).
Access Control: Only authorized personnel have access to your data based on their roles and responsibilities.
Secure Storage: We store your personal and business information in secure servers protected by firewalls and other security measures.

While we strive to implement the best practices in data security, no system can guarantee 100% security. We encourage you to take precautions when sharing personal information online.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance user experience and analyze website traffic. Cookies help us remember your preferences and improve the functionality of our site. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights concerning your personal information:

Access and Correction: You may request access to your personal information and request that we update or correct any inaccurate information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Opt-Out of Marketing: You may opt-out of receiving promotional emails or marketing communications at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise these rights or for any questions regarding your information, please contact us at [contact@incodsllc.com].

7. Retention of Data

We will retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at contact @incodsllc.com